Ratings & Reviews

Overall Rating

4(106 reviews)98.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Mantricia D. - |Recommended: YesI love the community. The a... — I love the community. The area is quiet and peaceful. We have had some problems after moving in. However, those have been addressed with maintenance.
response from property -Mantricia, thank you for letting us know how much you are loving your home here. We are glad our team was able to address your maintenance concerns, and we invite you to reach out anytime we may assist you further.
Review From Modern Messagesubmitted by Salea W. - |Recommended: YesBeautiful apartments and ne... — Beautiful apartments and neighborhood, fast and nice maintenance, nice pool and laundry facility area, very clean, professional staff and leasing management.
response from property -Thank you for your review, Salea. It is heartening to know that you hold our community in such high regard.
Review From Modern Messagesubmitted by Bertha B. - |Recommended: YesGreat place to stay I have ... — Great place to stay I have been living there for 6 yrs no compliant I My son have enjoyed as well He graduated from Hoover High School I make me proud as a mothee He was in jr high 8th grade when we move here As I said before a good place to be and stay
response from property -Bertha, we are so pleased to have you as a long-term resident. We always love hearing how happy our residents are living at The Benton. We strive to keep making The Benton a place you can be proud to call home!
Review From Modern Messagesubmitted by Kristina W. - |Recommended: YesGreat place to live very qu... — Great place to live very quiet and clean. Very convenient location close to all the local store that I like. Staff are very friendly and if there is a problem they resolved it very quickly without hesitation.
response from property -Kristina, we appreciate your great review. It validates our team's commitment to delivering a superior living experience to our residents. Thank you for taking the time to share your encouraging feedback.
Review From Modern Messagesubmitted by Diamond K. - |Recommended: YesThe rep Tracy made this a v... — The rep Tracy made this a very easy and pleasant experience . I’m new to Alabama and apt hunting with a puppy is not easy. Tracy was patient and explained things to me she always responded to my calls emails in a timely fashion to ensure I was making a good housing decision for myself and pup.
response from property -Diamond, thank you for your wonderful feedback. We are pleased to hear we were able to make your move an easy transition. We hope we can continue to offer the open communication and great service our residents deserve. We are happy to welcome you and your puppy to The Benton.
Review From Modern Messagesubmitted by Josephine T. - |Recommended: YesI love the apartment commun... — I love the apartment community. Everyone is so nice. Staff is so helpful. The community and all amenities are clean and well taken care of.
response from property -Josephine, we're grateful for your outstanding feedback about our community. We aim to provide our residents with an attractive, well-kept environment and friendly, responsive service. It seems our efforts are proving fruitful, and we will pass along your acknowledgment.
Review From Modern Messagesubmitted by Veronica T. - |Recommended: YesI love living it's very qui... — I love living it's very quiet and i enjoy the peace. The people are very friendly and i can sit on my balcony and the quietness. I have one problem the parking is not so organized they need to address this problem
response from property -Veronica, we appreciate your wonderful review. We are so pleased you are able to enjoy the community. We are issuing parking permits to hopefully resolve the parking issues. Thank you for your valued feedback.
Review From Modern Messagesubmitted by Harp*@*.Com - |Recommended: YesGreat atmosphere and place... — Great atmosphere and place very nice staffing and maintence is amazing quick and easy to get along with I would reccomend to friends and family
response from property -Carley, thank you for your wonderful review! We are so happy that we are able to keep the atmosphere uplifting! Our hard-working team of professionals are what make us great. Thank you for being a valued resident at The Benton!
Review From Modern Messagesubmitted by Taiya B. - |Recommended: YesQuite peaceful community ju... — Quite peaceful community just like home here at the Benton Apartment . Come out and take a look for yourself Michael is our property manager and Tracy his assistant is here to help.
response from property -Thank you, Taiya, for sharing your 5-star living experience here. It's a pleasure to have you in our welcoming, well-maintained community.
Review From Modern Messagesubmitted by Kiwana M. - |Recommended: YesI've definitely had a few i... — I've definitely had a few issues in the year I've been here but things have been decent and may be improving. The thing I would change the most is the appearance of the interior because it seems that the contractors that performed the upgrades didn't care. Other than that it's ok for now.
response from property -Kiwana, we appreciate your review and candid feedback. It is always nice to know that our residents have noticed improvement throughout the community. That said, we have taken your feedback about the interior upgrades to the team for discussion. Thank you for bringing this to our attention. If there is anything more you would like to add, please feel free to reach out to us directly.
Review From Modern Messagesubmitted by Josephine T. - |Recommended: YesI love this apartment commu... — I love this apartment community. Everyone is so nice and friendly. This is by far one of my favorite places I have lived at. Definitely a great community
response from property -Thank you, Josephine, for sharing your 5-star living experience here. It's a pleasure to have you in our welcoming, well-maintained community.
Review From Modern Messagesubmitted by Ashley D. - |Recommended: YesI love living here . It’s a... — I love living here . It’s amazing. The staff is amazing . Maintenance is very quick to respond. Tony is so nice and kind. I love the area and the quietness.
response from property -Ashley, what a wonderful acknowledgment of our community and team! We are delighted that our hardworking team members like Tony have been able to deliver a five-star experience. Thank you for choosing us!
Review From Modern Messagesubmitted by Dominique S. - |Recommended: YesTony is an awesome maintena... — Tony is an awesome maintenance guy He always responds quickly and gets the job done in a timely manner. Michael is quirky and a bit weird, but he gets the job done and takes any concerns seriously. Thanks to both of these lovely guys for making life significantly less stressful. I love my little apartment and hope I can stay here for a while
response from property -Thank you so much, Dominique, for sharing your warm words for Tony and Michael. Our team is definitely much better off because of their hard work, and we're confident that you'll have nothing but more fantastic living experiences ahead. If not, please don't hesitate to let us know, and we'll make sure to address the issue!
Review From Modern Messagesubmitted by Tara N. - |Recommended: YesI enjoy the community it’s ... — I enjoy the community it’s close to my son’s school I have easy access to the mall and the interstate. I’m also walking distance to the neighborhood market
response from property -It's a pleasure to see your 5-star review, Tara. It sounds like living in our community is quite convenient. We appreciate your feedback and hope you continue to be delighted for many years to come.
Review From Modern Messagesubmitted by Vance T. - |Recommended: YesFriendly staff, decent apar... — Friendly staff, decent apartments. Manager is slightly aggressive but I'm sure he has his reasons. Over all a nice place. Maintence is fast and gets the job done effectively.
response from property -Vance, it's a pleasure to hear that our maintenance team has done a wonderful job of taking care of your needs. We are committed to providing superior service, so we're sorry if you've had any unpleasant interactions with a member of our team. Please feel free to reach out to our Cares Team at feedback@trinity-pm.com if you would like to discuss this matter further. Thank you.